Principles of Award-Winning
Customer Service Workshop

You've told us you want a workshop that focuses on best practices in customer service - and we're pleased to announce that we've put that program together and sent it on the road! This one-day, interactive seminar is designed for key company decision makers, managers and customer service representatives and any other business professionals who realize the importance and value of excellent customer relations. Better employees = Better performance! During this hands-on interactive seminar, Bob Barker will help you develop and polish your skills, and equip you to train the rest of your staff upon your return.

Don’t miss this opportunity to revitalize your customer service skills and re-establish your company’s award-winning customer service programs.

Registration has been closed, if you have any questions please contact
Judy Darwin at Judyd@ppai.org

October 8, 2009
Chicago, Illinois

For additional information please contact Margie Lindley at MargieL@ppai.org